Panel: The CX Revolution ' Turning networks into experience platforms

14 Oct 2026
Market Forces Stage
AI Revenue & Service Innovation , Operations, Automation & Execution

Enterprises judge connectivity on experience, not price. This panel explores how operators use automation and network intelligence to deliver cloud‑like CX, faster provisioning and transparency without driving up operating costs.

Chairperson
Prianca Ravichander
Prianca Ravichander, Cco - Tecnotree
Speakers
Ivana Dragovic
Ivana Dragovic, Marketing and Customer Experience Director - E&
Binod Sriwastav
Binod Sriwastav, EVP & Chief Business Officer - Airtel
Nuria Gonzalez
Nuria Gonzalez, Head of Customer Operationss - TELEFÓNICA
Veer Passi
Veer Passi, Group CEO - Kalaam Telecom