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Panel: Say YES to interoperability: key success factors for commercialising NaaS

22 Oct 2025
Spotlight Stage, Arora Ballroom
Customer-centric service evolution

Telcos are at various stages of the transformation needed to deliver NaaS, with challenges around software-defined networks, OSS integration, and significant capex investments. While some operators hesitate to invest, they risk being excluded from the ecosystem. The varying customer needs and use cases require scalable, flexible solutions. In the wholesale space, challenges include pricing transparency, federation models, competition, and revenue sharing with aggregators. This panel will address key questions, such as: 

  • What is the current status of network automation, and what will drive mass adoption? 

  • Can telcos create a cooperative environment where all parties benefit? 

  • What dynamic pricing structures will attract customers and make commercial viability possible? What role could smart contracts or blockchain play? 

  • How can security concerns be managed as network capabilities are exposed?

  • Is a top-down approach necessary for implementing NaaS successfully? 

Speakers
Ricky Chau, Chief Strategy & Customer Officer - CBC TECH
Warren Aw, CCO - Epsilon Telecommunications, a KT Company
View all Capacity Europe 2025