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Panel: Would you read this message? Implementing RCS for business with impact

21 Oct 2025
Salam Spotlight Stage - Arora Ballroom, 1st Floor
Voice & Messaging Customer-centric services
Given the prevalence of WhatsApp, Viber and other messaging apps, collaboration with hyperscalers is essential for messaging to retain value as a service. Enhanced business messaging is gaining traction and helps differentiate marketing campaigns. This session will explore how to develop a long-term value proposition beyond SMS and the need to communicate the benefits to enterprise marketing teams. 
Chairperson
James Lasbrey, CSO - GTC
Speakers
Sarah Pennell, Head of Sales & Business Development - OTT & VAS - VODAFONE
Claudine Bell, Partner Business Manager – Messaging & Payments - Virgin Media O2
Martin Schurig, Head of P&L Financial & Enabling Services - Telefonica Germany
David Moreno, Head of Messaging & Voice Coordination Wholesale - Masorange
Robert Jones, CCO - Brand Assure
Tim Atkinson, RCS Business Development Manager - Google
View all Capacity Europe 2025