Panel: Revamping voice services
21 Oct 2025
Spotlight Stage, Arora Ballroom
Customer-centric service evolution
Voice services remain an important revenue stream for carriers and there are important efforts to adapt to changing customer demand. Market-leading experts will share insights on the convergence of voice and data, AI-powered voice solutions, the emergence of voice corridors and the impact on voice calls’ legacy, how to monetise flash calling, the impact of Voice over LTE (VoLTE) on international voice traffic and the security implications of AI-enhanced voice networks, including intelligent routing & switching and fraud detection & prevention.