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Panel: The CPaaS growth trajectory
The global CPaaS market is expected to grow significantly in the next 5 years. Cloud-based communications platforms that integrate with existing business applications are compelling to enterprises, but it’s still not yet possible to deliver a truly multichannel experience. The panelists will discuss: channel expansion, the opportunity for improved customer experience, what infrastructure development needs to happen, how businesses want to consume services and strategies for partner enablement.
Chairperson
Speakers
