Panel: Fighting fraud to protect customers and restore trust

Network operators have a responsibility to ensure that networks and services can be trusted. Fraudulent activity and the operation of grey routes are severely damaging the revenues and reputation of telcos globally and regulatory scrutiny is becoming more acute. To counteract this, industry and regulators are aligning through multi-stakeholder initiatives, but how are they turning frameworks into impactful action? This panel will explore: 

• What are the top priorities to succeed in combatting global fraud? 

• How are regulators and industry collaborating to co-develop actionable, scalable, enforceable operational standards? 

• How can stakeholders help drive adoption and compliance to industry best practices, leveraging a common vendor-neutral toolbox?
• What emerging technologies can be used to monitor and eliminate fraudulent activity on networks?

• What regulatory frameworks need to evolve to enable, incentivise and enforce appropriate behaviour?